Frequently Asked Questions

Please find answers to our most frequently asked questions below.

We’ve put together this FAQ section to provide clear and helpful information about how everything works, including entry requirements, memberships, draws, and general participation. If you’re new, this is the best place to start.

If you can’t find the answer you’re looking for, or if you need further clarification, feel free to contact us and our team will be happy to help.

Each competition has a set entry limit per person. The maximum entries for the draw is shown next to the entry selector.

Yes. You must answer the qualifying question correctly for your entries to be included in the draw.

Winners are selected at random using a verified draw system using RandomDraws and announced during a live-streamed draw.

Entry is open to anyone aged 18 or over. It is the entrant’s responsibility to ensure that participation is legal in their country or jurisdiction.

All payments are processed via encrypted providers. We never store your card details on our servers.

The scheduled draw date is displayed on the competition page. If the draw sells out early, it may be brought forward.

Winners are contacted directly via email and phone, and their first name and ticket number are published on our winners page.

Entries are non-refundable once confirmed, except where required by law or if a competition is cancelled.

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